Support Center
Common Questions
Everything you need to know about the EdCommerce platform and your digital assets.
You are purchasing high-quality digital assets, which may include E-books (PDF), video tutorials (MP4), or source files depending on the product. Once purchased, these are yours to keep forever.
Immediately after checkout, you'll be redirected to a 'Thank You' page with download links. You can also access all your purchased assets anytime through the 'Orders' section in your sidebar menu.
We support all major credit cards, PayPal, and local currencies (PHP/USD) via secure Stripe integration. Your payment data is encrypted and never stored on our servers.
Due to the nature of digital products (which are accessible immediately upon purchase), we generally do not offer refunds. However, if there is a technical defect with the file, contact our support within 24 hours.
Our links are designed to be permanent for registered users. If you are having trouble, simply go to your Orders page and re-generate the link or contact our support team.
Still have questions? We're here to help.
Contact Support Team